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Task guide

Request a custom CRE website

Brief the CREBuilder team on a website for your brokerage, team, or listing, then track the review from your account.

15 to 30 minutesFor brokers and teams who want a company, team, or property websiteBeginnerLast verified October 5, 2026

Outcome

You will send a clear website brief the team can scope and quote quickly.

Navigation path

Custom Websites

Access

Scope, pricing, and timing are confirmed after the team reviews your brief.

On this page

Before you start

Data, sources, and access to prepare

  • Authority to request a site for your company or domain
  • A clear audience
  • Up-to-date contact details in your Profile

Prepare these details

  • Know your audience and what you want them to do
  • List the pages and workflows you need
  • Note your current website and who manages the domain
  • Collect a few sites you like (links only, never logins)
  • Update your Profile contact details

Complete the task

  1. 1

    Open Custom Websites

    Main navigation > Custom Websites

    Open the website request page.

    Expected result: New request shows the brief form. My requests lists earlier submissions.

    If this step does not work

    Check you are in the right workspace if earlier requests are missing.

  2. 2

    Name the project

    Custom Websites > Project name

    Enter a recognizable project name.

    Expected result: The project is easy to find later.

    If this step does not work

    Use the company, market, or site purpose.

    Custom Website request workspace showing the information needed to begin a project.
    Request a custom commercial real estate website with clear goals, content sources, branding, and contact details.
  3. 3

    Enter the current site

    Custom Websites > Current website

    Enter your current public website if you have one.

    Expected result: The team sees where you are starting from.

    If this step does not work

    Leave it blank rather than entering a private admin URL.

  4. 4

    Choose the project type

    Custom Websites > What are you building?

    Select the project type.

    Expected result: The type appears in your brief.

    If this step does not work

    Pick the closest type and explain the rest in your notes.

  5. 5

    Choose the primary goal

    Custom Websites > Primary goal

    Select the main business goal.

    Expected result: The brief has one clear priority.

    If this step does not work

    Add secondary goals in your notes.

  6. 6

    Select one feature

    Custom Websites > Features

    Select each feature that supports your main goal.

    Expected result: The features appear selected.

    If this step does not work

    Put nice-to-haves in your notes instead.

  7. 7

    Add timing and inspiration

    Custom Websites > Timing and references

    Select your timing or enter a reference site.

    Expected result: The brief includes timing or visual direction.

    If this step does not work

    Use public links only.

  8. 8

    Write the required notes

    Custom Websites > Anything else

    Describe your audience, pages, look, and key workflows.

    Expected result: The notes complete the brief.

    If this step does not work

    List open questions plainly; the team will help answer them.

  9. 9

    Submit the brief

    Custom Websites form

    Select Send website brief.

    Expected result: My requests opens with a confirmation and your project highlighted.

    If this step does not work

    Your entries stay in the form if sending fails. Retry after a clear error to avoid duplicates.

  10. 10

    Review request history

    Custom Websites > My requests

    Find your project row.

    Expected result: Its review status is visible.

    If this step does not work

    Refresh if it has not appeared yet.

Website brief fields

Project name Required

The name of the request

Format
Plain text
Units
Not applicable
Save behavior
Saved with the brief when Send website brief succeeds.
Downstream effect
Identifies the project in confirmations and My requests.

Current website Optional

Your existing public site

Format
Public domain or URL
Units
Not applicable
Save behavior
Saved with the brief when Send website brief succeeds.
Downstream effect
Shows the team your current brand and site.

Project type Required

The kind of website you want

Format
One option from the project-type menu
Units
Not applicable
Save behavior
Saved with the brief when Send website brief succeeds.
Downstream effect
Frames how the team reads the rest of the brief.

Primary goal Required

The main business outcome

Format
One option from the primary-goal menu
Units
Not applicable
Save behavior
Saved with the brief when Send website brief succeeds.
Downstream effect
Sets the priority for scoping.

Features Optional

Capabilities that support the goal

Format
Selected feature options
Units
Not applicable
Save behavior
Saved with the brief when Send website brief succeeds.
Downstream effect
Tells the team what to scope; final features are agreed during review.

Notes Required

Audience, market, pages, workflows, brand, and constraints

Format
Plain text
Units
Characters
Save behavior
Saved with the brief when Send website brief succeeds.
Downstream effect
Gives the detail needed to scope and quote.

Required means the field is needed to complete or support this workflow. Some screens allow a draft to save before every required item is complete. The steps and troubleshooting call out controls the product actively blocks.

Troubleshooting and next steps

The form will not submit.

Likely cause: A required field is missing: project name, project type, goal, or notes.

  1. Read each inline message.
  2. Complete the named field.
  3. Submit again.
My requests will not load.

Likely cause: History may be temporarily unavailable even though your brief was saved.

  1. Keep the confirmation.
  2. Refresh later instead of submitting again.

Final verification

  • Project type and primary goal are selected
  • Notes describe the audience and key workflows
  • No passwords or logins are included
  • Your Profile contact details are current
  • The brief appears in My requests
  • No blocking warning, failed status, or unresolved validation message remains in the completed workflow.

Your next OM, done this afternoon

Turn your property facts, photos and financials into a polished, branded offering memorandum. Most brokers finish in 30 to 90 minutes.

No credit card required.

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