Task guide

Choose cover images and reorder gallery photos

Arrange photos in Grid or Masonry galleries using visible drag handles, arrow buttons, or the keyboard, then verify the saved order.

10 to 20 minutesFor Customers organizing images after uploadBeginnerLast verified September 7, 2026

Outcome

You will assign a clear visual role to every image and create an order that supports the property story.

Navigation path

Document Wizard > Images & Media

Access

Available media zones and reordering controls depend on package and template.

On this page

What you will accomplish

Goals

  • Choose an effective cover
  • Assign images to the correct destination
  • Create a coherent gallery sequence

Visual story order

Move from recognition to context to supporting detail.

  • CoverAerial or plan
  • Aerial or planExterior and interior
  • Exterior and interiorSupporting gallery

Before you start

Data, sources, and access to prepare

  • Uploaded approved images
  • A clear intended page role for each file

Prepare these details

  • Identify one strongest horizontal property image
  • Group aerials, plans, exteriors, interiors, amenities, and tenant imagery
  • Remove near-duplicate frames

Complete the task

  1. 1

    Choose the cover source

    Images & Media > Cover

    Select the one image that best identifies the property.

    Expected result: The cover zone contains one intended hero image.

    If this does not happen: Choose a wider source if the subject cannot survive the template crop.

  2. 2

    Assign a full-page image

    Images & Media > Full-page image

    Upload or retain one image that needs large-format presentation.

    Expected result: The image appears in the full-page zone.

    If this does not happen: Move small or low-resolution files to a gallery instead.

  3. 3

    Open the gallery creator

    Images & Media > Multi-Image Page

    Select Multi-Image Page.

    Expected result: The Create Multi-Image Page dialog opens.

    If this does not happen: Confirm that the current package supports galleries if the card is absent.

  4. 4

    Name the gallery

    Create Multi-Image Page > Page Title

    Enter an optional descriptive page title.

    Expected result: The title identifies this gallery after creation.

    If this does not happen: Use the building name for a property-specific portfolio gallery.

  5. 5

    Choose the gallery layout

    Create Multi-Image Page > Layout Style

    Select Grid or Masonry.

    Expected result: The chosen layout is highlighted.

    If this does not happen: You can change the layout on the saved gallery later.

  6. 6

    Select the gallery images

    Create Multi-Image Page > Upload Images

    Choose two to eight approved image files.

    Expected result: The selected files appear in the dialog.

    If this does not happen: Add a second image if Create Page is unavailable.

  7. 7

    Create the gallery

    Create Multi-Image Page

    Select Create Page.

    Expected result: The gallery appears in Images & Media with numbered photos.

    If this does not happen: Wait for the upload to finish before trying again.

Cover and sequence decisions

Cover and sequence decisions
DecisionPreferAvoid
CoverClear property identity and useful negative spaceTiny subject, watermarks, or unreadable signs
Gallery orderBroad context followed by detailsRandom chronology or duplicate angles
Full pagePlans and images that reward larger displaySmall screenshots enlarged beyond their source quality

Verify before you finish

  • The cover identifies the property immediately
  • Every image has one clear role
  • The numbered gallery order matches the intended sequence
  • Gallery saving has finished with no error
  • Review & Customize shows the intended photo order
  • Portfolio galleries identify the correct building
  • No page repeats an image without purpose

Troubleshooting and next steps

The cover is cropped poorly.

Likely cause: The source composition does not fit the template cover ratio.

  1. Try the available cover-position or crop control.
  2. Choose a wider source with more space around the subject.
Gallery changes could not be saved.

Likely cause: The save request did not complete successfully.

  1. Keep the page open so the pending arrangement remains available.
  2. Select Retry save.
  3. Wait for saving to finish without an error before leaving or reloading.
Dragging is difficult or the photo does not move.

Likely cause: The image itself is not the drag control, or another input method is easier on your device.

  1. Drag the dotted handle in the upper-left corner.
  2. Use the earlier or later arrow below the photo, or use Space and arrow keys on the focused handle.
Masonry positions look different from Grid.

Likely cause: Masonry fills each column before moving across, and narrow screens may show fewer editing columns.

  1. Follow the numbered positions.
  2. Check the final gallery in Review & Customize.

Final verification

  • Create Multi-Image Page: The gallery appears in Images & Media with numbered photos.
  • Gallery > dotted handle: The destination is outlined while dragging and the numbered order updates when you release.
  • Gallery > save status: The saving message clears and no save error is shown.
  • Review & Customize > gallery page: The photos appear in the saved order using the document template layout.
  • No blocking warning, failed status, or unresolved validation message remains in the completed workflow.

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